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April 30, 2008 

Open Letter to All Estate Agents

Dear Mr(s) Estate Agent,

Can you manage my property? I ask only 4 things.
1. Will you respond to my questions and emails promptly and fully?
2. Will you respond to the tenant's requests for maintenance promptly?
3. Will you avoid using bad excuses for non-communication such as dodgy email systems?
4. Will you value both tenant and landlord as a customer and treat them as such?

If you can answer yes to 3 out of 4 of these questions, please contact me! If you can answer yes to 1 out of 4 of these questions, you're already doing better than our current estate agent.

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I guess things haven't improved with the current holders of that position then?

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