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September 17, 2002 

Rant about Incompetence

Things that annoy me about our local UGC:

1. The huge queues to get tickets just before all the films in all the screens start. Can’t they stagger the film starts a bit more?
2. The filthy mess they like to call the foyer.
3. The lack of readily available popcorn and the queues to get it.
4. The lack of Empire magazines when we should have got one free with our large drink/popcorn combo.
5. The lack of salted popcorn due to the broken salted popcorn machine. For a week.
6. The readily available Empire magazines we weren’t allowed because we hadn’t bought a large combo. Because the salted popcorn machine was broken and we don’t like sweet popcorn. The fact that we actually spent more than our usual £5.90 seemed to escape them.
7. Screen 7. The last 3 times we’ve been in there we’ve either had picture without sound, sound without picture, or a hyperactive airconditioning unit. Do not go and see a film in screen 7.
8. The bar with no beer. It's not rocket surgery, you know.
9. The utterly incompetent ‘managers’, who could not, to coin a phrase, manage a cake making competition at the WI.
10. Last, but certainly not least, the lack of staff prepared to do any work. Amongst the things they will not do are stand behind a till, fill popcorn buckets, sweep up, or work the projection system properly. They will stand around chatting.

Thank you for listening!