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October 12, 2001 

As ever, I am astounded by my employers. My job, as you may have gathered, is not office based. Therefore, I am privileged to have been given a lap top (after a lot of persuasion - another story entirely). The lap top in question, an IBM Brick, has been nothing but trouble, from minor 'modem not working' problems to a problem so serious that even after reformatting the hard drive and reinstalling windows, the computer was unusable. For the past three days it has been emitting a high pitched squeeling whenever the power cable is plugged in, and refusing to charge the battery so I can't take the power cable out. I called our IT support this afternoon, and have been told to remove the battery and run it straight off the mains. I am now in silent running mode again. Surely I should not have to resort to this? Everyone has problems with these laptops, and there aren't enough to go round. Would it be too much to buy some new ones?!

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